Case Studies |
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Care Managers
“I really want you to communicate to all the staff in the Granary that I think they are doing a superb job with M. I have never seen him more happy, relaxed and confident.
“I spent Saturday with M at his birthday party at the family home…in the past I have seen him in similar situations where he has attached himself to a safe person for the duration of the event…On Saturday he was a confident ‘party animal’. He circulated amongst his guests, joining one group after another…a very different young man. Well done to all your staff.” |
“I have worked with the staff at Greenacres for approximately 18 months. I have always found them professional and easy to work with. My client has made huge progress since his placement at Greenacres. Well done to everyone at Greenacres.”
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“Very good supported living service.” |
“Excellent work from key worker! Very good partnership work.” |
“My client has settled very well. He has presented many challenges since living at Orchard View all of which have been managed in a positive, person-centred manner.” |
“I have always found the staff especially the manager at Sudbury very helpful. All the staff have always been very supportive to my client and her family.” |
“The input from Regard has been excellent to such an extent that the time has come for this client to move to more independent living. I believe this is only possible because of the support provided at Regard.” |
“My client’s key worker provides excellent support to ensure her needs are met.” |
Service Users
“I like everybody at Clareville staff and Service Users. I have just recently returned to college which I am very happy about and I am looking forward to my holiday at Butlins.” |
“I think that the staff give me as much support and care that I ask for. They are always there when I need help.” |
“I love living at Greenacres. I am always happy to come back to Greenacres after my time spent at home.” |
“You and staff are very helpful all of the time.” |
“Pucka Key Workers!” |
“I am very happy living here and get on well with all of the Service Users.”
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Matt’s pathway to independence
Matt’s journey began at Rochester House, a 10-bedroom residential care home in Kent, in 2003.
Matt developed some valuable living skills and although he was gaining in confidence, he found it difficult living with so many other people which added to his anxieties.
After discussions with the staff team at Rochester and his Care Manager, a one bedroom flat was located in the area in which Matt wanted to live. He moved in on December 2005 with our continued support.
Matt is much happier living independently and has established a wide circle of friends both through Regard and through his local community Gateway club.
“I have gained a lot of independence since living on my own with the support of the staff. They assist me with budget setting, menu planning, cooking and emotional support when I require it.” Matt
Matt now has much greater confidence in many daily living skills, particularly using public transport independently. Since being in the flat, Matt has met a girlfriend and they now have a baby boy. Matt is currently looking for some part-time employment assisted by his support networks.
Eileen Brum, Placements Manager at Regard, adds, “Matt’s journey highlights what can be achieved in a relatively short time. Positive working partnerships with him, his Care Manager, the team at his residential home, our supported living team, the Housing Association and his local community have combined to provide a bright future for Matt and his family.”
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Beverley’s pathway to independence
Bev’s journey began a decade ago at Berkeley House, a 19-bedroom residential care home in Kent. In 1998, Regard’s first supported living service, at Canterbury Road in Sittingbourne, was opened and Beverley was the first to move in.
“I am so proud of Beverley and everything she has achieved. She has worked so hard to complete her NVQ and it has brought about remarkable changes in her confidence.
In 2003, Beverley gained greater independence by moving into a nearby supported living service. With a gradual reduction in support hours, Beverley continued to thrive in her self-contained environment and three years on, in 2006, she moved into her own flat. She now receives only two hours support a week. Beverley is still working in the care home and now also contributes on a voluntary basis at a local charity shop.
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Relatives, friends and next of kin….
“The care our friend receives at Tolworth Park Road could not be bettered. The Manager and staff are excellent.” |
“All staff are fantastic! My son continues to be so happy at 155 Canterbury Road!!” |
“My son has made excellent progress in his placement at Park Road due entirely to the unstinting help given by your incredibly caring team of dedicated staff. I cannot praise them highly enough. My son can be extremely ‘challenging’ at times, but your staff never falter. They are fantastic!!”
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“Chinook is a wonderful home where all of the staff have become friends.” |
“I would just like to say, my sister has been a lot happier since Regard has taken over Grenville House (Haverhill) also I notice the other residents also seem a lot happier and contented.” |
“Just keep up the good work. Our relative’s improvement is beyond belief.” |
Other Organisations
"The Regard Partnership has been receiving Down's syndrome specific training for staff members from our training team since 2008. The training aims to ensure that staff understands some of the specific needs of people with Down's syndrome and offers solutions to help day to day living"
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