Waverley, Whitton, Middlesex
Regard’s aim is to provide the highest possible quality of support to the people who use our services. We support individuals with learning disabilities and/or mental health needs. Our enabling, self empowering approach is tailored to a person’s aspirations, ensuring a high level of customer satisfaction.
We will develop a package of care and support based on an individual’s assessed needs. By managing a person’s risks, we ensure that they achieve as much independence as possible.
Our aim is for individuals to gain greater independence and support them to move on to their own accommodation in the community where possible.
“It was good to have a provider taking such initiative with reviews, it seemed to me worthwhile in this instance that after a difficult period we formally recognised the progress K has made and look to signpost the future.”
Care Manager after review held in August 2010
Situated close to Twickenham the property is a spacious house located in a quiet residential area of Whitton. Its accommodation is over 2 floors with 5 single rooms, 2 on the ground 1 with en-suite and 3 on the 2nd floor with shared communal facilities which include a large lounge with conservatory and kitchen. The property has a garden and the added benefit of being located close to local shops, amenities and local colleges and with good transport links to Hounslow, Richmond, Kingston and Central London.
Individuals will hold their own tenancy with the Landlord and the rent would typically be claimed through Housing Benefit.
Regard adopts a whole person approach by working with the service user to take all areas of their life that are important to them, into consideration. The service user can adopt a self management approach to managing their lives as they make plans in their own language and in their own words.
- 24-hours a day by shared support; including night support
- 1:1 support for specific indentified assessed needs which vary from person to person
- Full inclusive needs support planning, care needs and risk assessments by a well trained staff team, experienced with working with adults with Learning Disabilities and Mental Health needs.
- Our aim to decrease 1:1 support hours as skills are further developed and greater independence gained where possible
- Support is structured to ensure that the individual has the opportunity to access a full range of activities within the community including where possible employment opportunities and access to local colleges.
- Trained CACDP British Sign Language qualification held by Manager
- An energetic and enthusiastic trained staff team
- Supporting individuals in accessing appointments with all health care professionals.
- Outreach support for those able to move on providing continuity of support.
The following provides an example of what is deemed individual support and what is covered by the shared support.
Typical Individual needs
Team Leader: Louisa Terry
Mobile: 07734 538 232
Locality Manager: Maarten Vegting