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Regard’s aim is to provide the highest possible quality of support to the people who use our services. At Bowermount Rd we support individuals with learning disabilities and or autism. Our enabling, self empowering approach is tailored to a person’s aspirations, ensuring a high level of customer satisfaction.
Bowermount Rd is unique in the model of supported living it can provide. It is a younger person’s service ideal for young adults leaving care or young adults leaving residential college. We have very positive links with local residential and non residential colleges.
Our aim is to support individuals to gain the skills necessary for a move onto independent living, if they so choose. We have recently supported one gentleman to move onto his own flat and other tenants are working towards this within the near future. We have the scope to provide outreach support once tenants have moved, thus maintaining consistency and continuity.
We have recently introduced an independent living skills assessment tool which is in easy read format and outcome driven. Not only does it focus on skills for independence, it also covers topics such as health, relationships, employment socialisation and many more.
Staff support is flexible and structured around individuals’ needs on a daily basis.
All tenants are making fantastic progress and continue to achieve some very positive personal outcomes, in relation to independence, personal achievements and quality of life.
The Property
Bowermount Rd is a large semi-detached property, near Westborough Sports Centre and within walking distance of Maidstone Town Centre.
All nine flats are equipped with en-suite bathrooms and their very own kitchenette area. They are decorated to a high standard and personalised to suit individual taste.
Located on the ground floor there is communal lounge and dining area for tenants who wish to socialize with their peers. There is also a decent sized patio garden at the rear of the property, with its own seating and BBQ area. This is a hub of social activity during the summer months.
Two of the flats are located on the ground floor, suitable for tenants with mobility needs. There is ramped access to the front and rear of the property.
The other seven flatlets are located over three further floors of the property. Asistive technology is installed with some individual devices in places to compliment individual assessed needs.
Within close proximity there are shops, pharmacy, post office, pubs, colleges, church, Health Centre and parks.
Public transport links are very good with buses into the centre of Maidstone running every 10 minutes. Mainline rail links run regularly to London and South East Costal resorts.
All tenants are socially active and current opportunities range from: college, employment, drama, football, bowling, cinema, swimming, gym, shopping and the numerous social and recreational opportunities available within Maidstone.
The Service
The team at Bowermount provides high quality support which as stated is tailored to reflect individual need. This is achieved through our ‘Outcome Focused Person Centered Plans’ and we closely follow the Government’s ‘Valuing People’ criteria which ensures that we respect tenant’s rights, inclusion, choice, and independence at all times.
We Offer
- 24 hours a day shared support; which currently includes sleep-in support.
- 1:1 support for specific identified assessed needs.
- We can evidence reduction in 1:1 support hours as tenants gain new skills and greater independence.
- Support is structured to ensure that each individual has the opportunity to access a full range of social and educational activities within the community.
- A well motivated and enthusiastic trained staff team, trained in NVQ, Supported Living, Epilepsy, challenging behavior, autism and all the core mandatory training requirements. Specialist training will be provided to meet individual assessed need if required.
- Support individuals in accessing appointments with all health care professionals.
- We have positive working relationships with local housing department, health professional from community learning disability teams and families.
- We have the scope to provide outreach support for tenants living in community.
The following provides an example of what is deemed individual support and what is covered by the shared support.
Typical Individual needs
- Prompting with personal care. (we can provide support via our registered Dom Care agency if required).
- Budget Planning and finances
- Menu planning, shopping and cooking
- Social Activities/inclusion and community links
- Vocational and educational opportunities.
- Administration of medication. Support with health facilitation.
- Transport training where applicable to further promote independence
- Initial orientation to new surrounding and establishing new routines
- Planning and preparation of life skills for move onto independent living.
Shared Support
- Supporting individuals to maintain their tenancies and live with others
- Emotional support/socialisation
- Promotion of group social activities as desired by individuals
- Supervision with household domestic duties and laundry
- Supervision with meal preparation
- Regular tenants meetings
- Supporting individuals to maintain the safety of their environment
- Benefits support and assistance with claims by our specialist benefit team at Head Office.
- Promoting self advocacy, user involvement and support to access advocacy services.
Details
Customer Relations Manager: Michelle Rumble
Home Manager: Peter Clark
Locality Manager: Robert May |
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