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Regard/ACH conference award - Best Customer Service - Jenna Betts, Highdowns/Connexions


Best-Customer-Service--Award

Best Customer Service - Jenna Betts, Highdowns/Connexions

Reason for nomination:
A fantastic example of our Residential and Supported Living services working together to provide support to a lady with extremely complex needs whilst her accommodation is being repaired. Jenna and her team worked with the Connexions team to provide Caroline with temporary accommodation in Camborne, along with consistent support to minimise her distress and anxiety.

Shortlisted:

Harwich House team

Berkeley House team

Cerrig Camu team

Gwenda Potter, Beudygwyn

Michelle Richardson, Cerrig Cornel

Ann Peebles, Uplands

Kerry Libby, Locality Manager

Maureen Johnstone, Adrian Lodge

Tony Mulhearn, Arrowe Hall

Highdowns


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Specialism: Learning Disabilities, Mental Health issues and other concurrent complex needs. Individuals with Asperger’s and/or other Autistic spectrum conditions and Individuals

Connexions


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The service is able to support individuals from the age of 17 as part of a transitional model of support we promote at Regard.

Harwich House


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Specialism: Harwich House supports adults with a learning disability, including those with sensory perceptual issues, visual impairment, autism and complex epilepsy.

Berkeley House


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Specialism: Learning Vacancies: No current vacancies.

Type of Service: The long-standing staff team at Berkeley House are highly skilled in supporting

Cerrig Camu Residential Service


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The service is able to support individuals from the age of 17 as part of a transitional model of support we promote at Regard.

Beudygwyn Farm


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Specialism: We are a male only service that provides support for individuals who have moderate learning disabilities, mental health needs, complex and challenging

Uplands House


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Specialism: Uplands House is a registered residential care home for 4 service users with learning disabilities or mental health needs plus additional complex needs.

Adrian Lodge


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Specialism: Adults with enduring mental health problems.

Details of vacancy: none currently.

Type of Service:Specialist Mental Health service

Arrowe Hall


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Specialism: Arrowe Hall is a beautiful stately home set in its own grounds within a large municipal park and golf course. The tenants