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Regard/ACH conference award - Best Customer Service - Jenna Betts, Highdowns/Connexions


Best-Customer-Service--Award

Best Customer Service - Jenna Betts, Highdowns/Connexions

Reason for nomination:
A fantastic example of our Residential and Supported Living services working together to provide support to a lady with extremely complex needs whilst her accommodation is being repaired. Jenna and her team worked with the Connexions team to provide Caroline with temporary accommodation in Camborne, along with consistent support to minimise her distress and anxiety.

Shortlisted:

Harwich House team

Berkeley House team

Cerrig Camu team

Gwenda Potter, Beudygwyn

Michelle Richardson, Cerrig Cornel

Ann Peebles, Uplands

Kerry Libby, Locality Manager

Maureen Johnstone, Adrian Lodge

Tony Mulhearn, Arrowe Hall

Highdowns


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Specialism: Learning Disabilities, Mental Health issues and other concurrent complex needs. Individuals with Asperger’s and/or other Autistic spectrum conditions.

Connexions


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The service is able to support individuals from the age of 17 as part of a transitional model of support we promote at Regard.

Harwich House


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Specialism: Harwich House supports adults with a learning disability, including those with visual impairment, autism and complex epilepsy.

Details of the

Berkeley House


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Specialism: Learning Disabilities.

Vacancies: There is currently one vacancy at Berkeley House this vacancy is in the Granary.

Type

Cerrig Camu Residential Service


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Cerrig Camu will be participating in Care Home Open Day 2018 the service will be holding an afternoon tea on 20th April.

Beudygwyn Farm


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Beudygwyn Farm will be hosting an event for Care Home Open Day in July. Please contact the service directly for details.

Uplands House


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Specialism: Uplands House is a registered residential care home for 4 service users with learning disabilities or mental health needs plus additional complex needs.

Adrian Lodge


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Specialism: Adults with enduring mental health problems.

Details of vacancy: There are currently no vacancies at Adrian Lodge.

Type

Arrowe Hall


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Specialism: Arrowe Hall is a beautiful stately home set in its own grounds within a large municipal park and golf course. The tenants