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Kirsty wins a National Care Award


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We are delighted to announce that Kirsty Sudlow from Arrowe Hall has won a National Care Award 2018.

The National Care Awards, organised by Caring Times magazine, celebrate the very best people in the care sector, highlighting excellence and rewarding those who work tirelessly to provide consistently outstanding care.

Kirsty won the ‘Care Home Champion’ category and our Mill House service were also finalists in the ‘Care Home of the Year’ category

Kirsty Sudlow, Arrowe Hall

The ‘Care Home Champion’ category aims to celebrate ‘an exceptional person, whether they are a member of staff, a relative, resident or a volunteer who has gone above and beyond and made a real difference’.

The judges said, ‘Kirsty demonstrated passion throughout and a desire to share her wealth of knowledge with others to enhance the lives of the clients she works with. Her career to date has been inspirational and her passion to develop further was clearly evident.’

Kirsty was nominated by Arrowe Hall for being ‘prepared to challenge others’ actions or preconceptions in a way that reflects Regard’s values’ and ‘a very flexible and adaptable team member who is a great role model’. She also earned praise for her support of one particular individual during her transition from a secure unit, developing a deep understanding of her support needs, positive strategies and helping her to live a full a life as possible.

Kirsty’s amazing contribution was recognised by Regard last summer when – in the face of stiff competition from across the entire organisation – she won the only award presented to an individual in Regard’s annual Golden Thread Awards, which celebrate the teams and individuals that best work together to achieve Regard’s vision and mission.

Mill House

Mill House, which is home to 22 people, were finalists in the ‘Care Home of the Year’ category which celebrates teams who ‘demonstrate exceptional quality care’.

The 24-strong staff team have over 180 years of professional experience between them and are trained to support people with specialist needs such as schizophrenia, personality disorder and tendency to self-harm.

Highlights of the nomination included a description of how hard the Mill House team works to ensure the people who live there have a real sense of ownership of the place they call home, including a monthly house meeting – open to all – where everybody contributes to discussions around what is happening at Mill House, and what people wish to plan for over the next month.

Service manager Kelly Liddiard said: “We believe that people’s full participation in the day-to-day running of their home is crucial for their own journeys to increased independence, so the meetings give everyone a say in what will happen here and enable them to exercise control over how they live their lives.”

Discussions include all aspects of life, including events and outings, meal-planning and housekeeping, and many other aspects of daily life that interest the service users, or in which staff wish to engage them.

Extending community involvement is another crucial part of the service provided by Mill House, with one example being the fundraising garden party held for National Care Home Open Day in 2018, attended by visitors from all over Kings Lynn, which £384 raised towards the new clock front needed by the local church.

Mill House


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Specialism: Adults with enduring mental health problems.

Type of Service: Specialist Mental Health service with skilled staff lead by an RMN

Arrowe Hall


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Specialism: Arrowe Hall is a beautiful stately home set in its own grounds within a large municipal park and golf course. The tenants