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The Regard Awards – Celebrating Excellent Support - Winners for this quarter


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We are delighted to announce the following winners of our quarterly Regard Awards:

Continuous Improvement

Winners: Rhyme House Team, London and South East

Victoria Hodgson, who nominated Rhyme House, said: ‘Rhyme House has continued to go from strength to strength in the recent months. Becky De Rose, manager of the service, has worked with her team to consistently achieve the best for the people they support.

Rhyme House has had some challenges: whilst overcoming these, the team have continued to make the home a happy and positive place to be. The service has recently received its first green health and safety audit, something which was a great team effort and of which, everyone was very proud.

The team are always proactive and inventive in thinking of ways to improve the environment of the home. For example, they created a ‘chilled room’ for anyone who would like some quiet time. They have also changed the kitchen layout to ensure that everyone has their own storage and preparation space – all with the aim of improving skills and independence.

Every time I visit Rhyme House I am welcomed by a friendly member of staff or someone we support, they make me feel relaxed and happy to be there. It really is a person-led service – the team have taken the time to get to know each person and tailor the support to them.

I recently went to a BBQ arranged by the home in which peoples’ family and friends attended, the atmosphere was great and feedback from families was really positive; it was a pleasure to be there. I am very proud of the home that Rhyme House has become and the support that is given to those who live there.’

Living Our Values

Winner: Amyleigh Normanton, Acting Manager, Garthowen, Wales and North West

Amyleigh was nominated by Simon Moore who said:

‘Amyleigh has worked as a support worker at Cerrig Cornel since 2008 and was integral to the team building and teamwork that, after a period of uncertainty, led to consistent ‘green’ audits and won us our ‘Continuous Improvement’ award.

At Garthowen, Amyleigh has quickly made her mark, stepping up to Acting Manger despite having four hour commute to work and back. She has enthusiasm, determination and lives Regard’s values every day.

The team are all missing her at Cerrig Cornel, but all behind her in her task and looking forward to welcoming her back to help us celebrate our Golden Thread Award (something else which she played a huge part in).’

Shortlisted:

Orchard View Team London and South East Sam Collier

Outstanding Team

Winner: Lillian Kidd and the Domiciliary Care North West Team, Wales and North West region

Diane Carole nominated Lillian and her team due to their success with a new service: Canal View.

Diane said, ‘As soon as Lillian became the Project Lead the progress of the service moved at a pace, with staff quickly recruited and trained, policies and procedures implemented. Becky supported Lil to implement rotas and introduce the Canal View team to new systems.

Lil has a great eye for interior design and bought wonderful furniture and fittings throughout the house, whilst overseeing the final stages of the building work. With the ‘hands on’ help of her senior team the Open Day was organised for Friday 27th March and was a great success with many of the potential service users attending and picking their rooms on the day. Then, on Monday 20th March the first person moved in and Lil was there to ‘meet and greet’ and settle him into his new home. From there, with Lil’s drive for quality and strong leaderships skills more people were welcomed until it was full by the end of May. This is a great achievement, completed in an amazing timescale, with Lil and her team ensuring that safety and quality were a priority at every stage.’

Shortlisted:

Berkeley House Team London and South East Victoria Hodgson

Caeronnen Team Wales and North West Julie Davies

Sail Close Team East Helen Petitdemange

Rhyme House


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The service is able to support individuals from the age of 17 as part of a transitional model of support we promote at Regard.

Garthowen


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Specialism: Garthowen is a registered residential home for working-age adults with Learning Disabilities, Dementia and/or Physical Disabilities which can be complex. The

Domiciliary Care North West


We provide support to individuals with shared house tenancy models and individual tenancies in the North West. The majority of these services are 24