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The Regard Awards – Celebrating Excellent Support - Winners for this quarter


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Congratulations to the following team and individuals who have won our this quarter’s internal awards. They will receive a framed certificate, pin badge and a £50 voucher (£100 for teams).

Outstanding Team

Winner: Northfields House team, East and Dorset

The Northfields House team were nominated by Julie Bendelow and Chris Sheppard. Chris is the brother of David Shappard. David sadly passed away shortly after staff helped him to celebrate his 50th birthday in style. Julie said “Working in partnership with the LA and the health care team (OT, GP, Advocate) and with David’s brother, adaptations were made to the service to enable him to remain at home, in familiar surroundings and with people he knew. A ground floor room was created and a memory wall, full of photos of David and his friends and family, put together. This was all done within a week. David was also coming up for 50 – and the team arranged a 50th party – with banners featuring David’s face, balloons, party and friends old and new invited. The memories that this party created will live on forever for the family of David. At a recent professionals meeting, the OT, GP, Social Worker, Chris and advocate all praised the team for their commitment and support to David and his family during a very difficult time.” David’s brother, Chris contacted Julie to request that the Northfields House team be nominated for an award after seeing a previous award announcement in the newsletter.

Shortlisted:

Evette Townley-Keogh’s Locality, Wales NW &SW

Douglas House, Wales NW &SW

Hook Lane, London, Surrey, W Sussex/Hants

Alderton House, East & Dorset

Continuous Improvement

Winner: Cerrig Cornel team, Wales NW &SW

The Cerrig Cornel Team were nominated by Simon Moore, Acting Manager. Simon said, “They are a great team, taking pride in their work and Cerrig Cornel as a service. They strive to make the service the best it can be, decorating tired looking areas, taking direction from SSWs and management as well as working on own initiative.

A family member of one of the people they support said, “The site looks beautiful with hanging baskets, tubs and flowers, Our son continues to be happy and settled and we think all the staff are doing a great job. I think all the staff and service users would benefit from being nominated for an award as recognition for the work they put into Cerrig Cornel.”

Shortlisted:

Oaklands team, East & Dorset

Kelly Lidiard, SSW, The Mill, East & Dorset

Vicky Clifton, Regional Co-ordinator, Kent and East Sussex

Living Our Values

Winner: Lisa Gallop, Lead SSW, Rochester House, Kent and East Sussex

Lisa was nominated by Mike Hand, Service Manager who said, “Lisa has been Lead Senior Support Worker at Rochester House for the past 12 months and has been fundamental in the changes and improvements that have been made at the service. There have been significant improvements made in both the quality and performance of the service and Lisa has been a driving force in these changes. The service has suffered the loss of a service user and Lisa showed amazing empathy and support for everyone involved – from staff and the people we support to the family of the person in question. Lisa demonstrates all of the values that Regard adopt, including being extremely hard working, delivering exceptional compassionate care and always striving to achieve excellence in everything she does. Lisa is adaptable, efficient and manages her time very effectively in order to work across the service and support everyone involved.”

Shortlisted:

Becky Cretten, Service Manager, Ambleside, London, Surrey, W Sussex/Hants

Tara Sweetman, SSW, Llwyngwian Fawr, Wales NW &SW

Simon Moore, Acting Manager, Cerrig Cornel, Wales NW &SW

Karen Bailey, Service Manager, Lambourne House, London, Surrey, W Sussex/Hants

Karen Freeman, Service Manager, Northfields House, East & Dorset

Samantha Phillips, Team Leader, Dom Care Dorset, East & Dorset

Sue Snelling, Service Manager, Girling St, St Faiths Villa and Walnut Tree, East & Dorset

Northfields House


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Specialism: Adults with a learning disability. At Northfields we work with people who have complex needs and a high level of vulnerability including

Cerrig Cornel


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The service is able to support individuals from the age of 17 as part of a transitional model of support we promote at Regard.

Rochester House


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Specialism Learning: Disability, autism and complex health and physical needs.

Type of Service: The environment has full accessibility to people using