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Ashford Lodge


Specialism: Adults with learning disabilities who may also have complex needs and behaviours that are challenging.

Type of Service: 24 hour supported residential care

Details of Vacancies: There are currently no vacancies at Ashford Lodge.

Current Age Range: 20 to 60 years

Current Profile of Service: Each service user has an individual activity plan tailored around their likes and dislikes to ensure that they participate in meaningful activities. The service is focused on developing the independence skills of the individuals we support.

Hours Provided: The service has two waking night members of staff and core staff during the day. Individuals are assessed for 1:1 hours based on their needs.

Focus of Service: Our main aim at Ashford Lodge is to have a service user-focused home which is person centered and prompts independence for those who live here. We encourage education through day services and regular activities throughout the day ranging from in house activities, for example no-cook cooking and arts and crafts to external activities including swimming and horse riding. We provide a stable service which has equality and diversity and gives individuals the opportunity to achieve goals and move forward.

‘Staff were caring, kind and respected people’s privacy and dignity. There were positive and caring interactions between the staff and people and people were comfortable and at ease with the staff. Staff had a good understanding of people’s needs and preferences. A range of meaningful activities were available. There was a strong, visible person-centred care culture. People were relaxed in the company of each other and staff.’

CQC independent report, November 2016

About this service
What we offer
Meet the team
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Ashford Lodge is in the picturesque village of Chilham, just 7 miles from Canterbury. There are two lounges and a dining room with easy access to the garden, as well as a modern kitchen in which service users are encouraged to engage in one-to-one independent living skills sessions. The service also has ground floor toilet facilities and a fully equipped laundry where service users are able to participate in managing their laundry, supported by staff.

The main house has eight en-suite rooms over three floors - one on the ground floor, five on the first floor and two on the top floor, one of which has a lounge and kitchenette area. A detached annex in the grounds provides a self-contained kitchen, lounge, bedroom and bathroom, with its own garden. The main garden includes seasonal planting, a sensory/activity room and garden games.

The main house has eight en suite rooms set over three floors – one on the ground floor, five on the first floor and two open plan, en suite studios on the second floor, which have kitchen, lounge and bedroom areas. A detached annexe in the grounds provides a self-contained kitchen, lounge, bedroom and has its own garden. The main garden includes a vegetable patch, where service users are supported to grow herbs and vegetables for use in cooking. A sensory/activity room is also located in the garden.

Each service user has an individual activity plan tailored around their likes and dislikes, to ensure that they participate in meaningful activities. In-house activities include cookery, creative arts, games and puzzles, pamper sessions and visits by an aromatherapist.

Service users are able to participate in life skills and music courses at local colleges as well as trampolining, swimming, gym sessions, cinema visits and ten pin bowling and going to church. They also enjoy going on local walks, personal shopping trips, eating out and having their own input into their environment.

Service users are able to take part in life skills, music and other courses at Harrington College and in life skills courses at Ashford College. We also support other service users to attend centres taking part in courses including ASDAN’S Working Towards Independence courses and cookery, animal care and computer courses. Other activities include trampolining, a charity garden project, hydrotherapy and day visits to Harbledown and Elham Valley, a working vineyard, where one service user is involved in pottery classes.

Service users enjoy local walks, eating out, going on personal shopping trips and attending a monthly disco in Folkestone.

Janine Ross is the Manager at Ashford Lodge and has over 25 years experience in the Health and Social Care field and holds the Level 5 Diploma in Leadership for Health and Social Care Services. Janine is supported by a highly experienced and motivated team with many combined years between them in supporting people and have completed additional specialist training in areas such as Autism, Epilepsy and Downs Syndrome.

ABBA Tribute to celebrate life of Ashford Lodge’s Mark Watts

The life of a Mark, has been celebrated by family and the friends with an Abba-themed party in his honour.



Kent service users ‘dress to impress’ at Charity Ball

A group of service users from Kent who helped organise their own Dress To Impress charity ball are celebrating raising £440 for charity.



Contact Ashford Lodge


  • 3 Ashford Road, Bagham Cross, Chilham, Kent CT4 8DU
  • 01227 731 437
  • 01227 733 743
  • Manager: Janine Ross
  • Area Manager: Victoria Hodgson 07734538156
  • Locality Manager: Charmaine Williams 07986105085

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Theresa Cook, Referrals Manager 07812072043

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