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Highdowns


Space Available - 08008400313


Specialism: Learning Disabilities, Mental Health issues and other concurrent complex needs. Individuals with Asperger’s and/or other Autistic spectrum conditions and Individuals with ADD and/or ADHD

Vacancy Details: There is currently one room available at Highdowns.

Type of Service: Residential service with views over St. Ives bay in Cornwall.

Age Range: 18 – 65 years

Current Profile of Service: The service provides opportunities for individuals to live in a registered care environment that can provide and equip them with the skills they need to live the life they choose including moving on to supported living when they are ready. The individuals that use our service require 24-hour support in a safe environment which encourages and promotes people to gain confidence in their lives, and promotes decision making and choice through a person-centred approach, which is individualised and dependent on the specific needs and communication requirements of each person.

Hours Provided: There is a registered manager, 24-hour staffing, specific 1:1 staffing as required, waking night and sleep-in staff to support individuals across all 4 properties on a 1:1 basis if required.

Focus of Service: The bespoke support provided, centres on individual need and focuses on developing independence, person-centred life skills, communication, social skills and choice.

People’s individual abilities and strengths were recognised and respected. People received as much support as they needed but were encouraged to be independent wherever possible. There was a key worker system in place. Key workers had oversight of each individual’s plan of care. Staff took a flexible approach to support, according to the needs of the individual.

Care Quality Commission report, 2016

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Highdowns service is set within a beautiful backdrop which holds panoramic views over St. Ives bay in Cornwall. It is approximately 2 miles from Camborne town centre and transport is available for people to access the local community. All the buildings are situated in beautiful grounds that are linked together so that individuals can access all areas and benefit from the gardens, open fields and a further barn which provides communal recreation opportunities for people who live in all the properties on site.

Everyone living at the Highdowns service is actively involved in decisions relating to the running of their home and personal life and each person has their own person centred plan. People are involved in: Person centered planning, review and awareness, rights and responsibilities and promotion of access to local advocacy, budgeting skills and weekly planning, daily living skills, including meal preparation, cooking and domestic skills, assistance with personal care and encouragement to becoming more independent with self care, choice and support to attend college/events/activities and support to engage in voluntary or part time work, awareness of health promotion, health related conditions and specialist support to access professionals, participation in community events through one to one sessions and planned events with other individuals, the recruitment and selection of the staff that support them, changes to living environment and development of service delivery.

Jenna Betts the Service Manager, is qualified as a Registered Manager and to NVQ level 4 (health & social care). She has 13 years’ experience within health & social care residential settings, many at Highdowns as a support worker and as a deputy manager of the service. Jenna has been in position since October 2012. Prior to and since then, there has been a period of transition for the service. The senior support staff and deputy manager have in excess of 35 years’ experience between them. As well as this wealth of experience, staff are trained to cope with the needs (and changing needs) of the service-users, most recently having further additional training for medication, person-centred care planning, autism and risk assessments. The service is also supported by having a certified instructor on-site for behaviour management (Non-violent crisis intervention), provided through the Crisis Prevention Institute (BILD accredited).

“Last weekend our son suffered some really nasty epileptic fits. He had not experienced such bad ones before. The staff notified us straight away and we were able to support our son with the staff throughout these anxious hours. We cannot speak highly enough of all the staff. We would also like to thank Jenna Betts who has proved that she is very capable of running the home with great organisational skills and the whole situation ran like an ‘oiled wheel’ and for us, as parents the support couldn’t have been better” Parents with a son at Highdowns

Highdowns throw tea and cake afternoon for Purple Day

Last week Highdowns, our residential service in Camborne, held a tea and cake afternoon for Epilepsy Action. This of course included purple cakes and purple drinks.

Ducks on best behaviour at Highdown’s Summer Fete

Highdown’s Summer Fete was a massive success. They had visitors from other services

Sheep at Highdowns

​Read about Highdowns new flock of sheep!

Independence Day for Jon and Sharon thanks to Highdowns

Two friends from Cornwall are celebrating leaving residential care to live in the community.



Shiver me timbers they’re all talking like pirates at Highdowns

Buccaneers and scallywags waved the Jolly Roger and had fun walking the plank during ‘Talk Like A Pirate’ day at Highdowns, a rural service for people with learning disabilities near Camborne, Cornwall.



Learning animal husbandry skills at Highdowns gives a sense of purpose

A rural service for people with learning disabilities in Cornwall is learning animal husbandry skills by helping preserve a rare breed of sheep.



Regard/ACH conference award - Best Customer Service - Jenna Betts, Highdowns/Connexions

Reason for nomination: A fantastic example of our Residential and Supported Living services working together to provide support to a lady with extremely complex needs whilst her accommodation is being repaired.



Contact Highdowns


  • Highdowns. Blackrock, Camborne, Cornwall, TR14 9PD
  • 01209 832 261
  • 07734 538 218, 07912 540 426
  • highdowns@regard.co.uk
  • Manager: Jenna Betts
  • Locality Manager - Leah Bone: Tel: 07725960765 Email: leah.bone@regard.co.uk
  • Customer Relationship Manager - Amy Drew: Tel: 07912540425 Email: amy.drew@regard.co.uk

Photographs of this Service


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