Specialism: Uplands House is a registered residential care home for 4 service users with learning disabilities or mental health needs plus additional complex needs. The service provides 24 hour care (including waking staff).
Details of Vacancy: There are currently no vacancies at Uplands House.
Type of Service: Residential.
Age Range: 18+
Current Profile of Service: Detached property with excellent views of the Ebbw Valley, close to local amenities. Service users are encouraged to become involved in all aspects of the home. Within the service there is a specialist sensory room and garden, along with a large kitchen which is accessible to service users to have the opportunity to develop domestic skills.
Hours Provided: Staff are on site across the 24 hour period.
Focus of Service: Fully trained and specialist staff team that is available 24 hours a day with vehicles available to access community resources. Key workers work alongside the individual to create person centred support plan and associated risk assessments. The team are trained with Active support to ensure that the person is supported to develop to their full potential.
People living at the home are treated with dignity and respect. When speaking of their experiences of living at the home, one person told us that they were ‘comfortable’ and ‘very happy here’ and ‘loved the food and their room’. They confirmed to us that they were able to exercise their rights and choices in all aspects of their daily life. We were told ‘I feel I have control’ and that they could ‘talk’ to the manager and staff about any issues they may have and felt that they were treated with dignity and respect by staff.
Care and social Services Inspectorate Wales, Inspector Report, 2016