Due to the complex needs of the people we support our staff teams are specifically recruited and trained to provide tailored support to the person. This means we base our staff team around the individual’s needs and also encourage the person, their family and any support networks to take part in staff recruitment. We provide continuity and consistency of support by experienced support staff with designated keyworkers
We provide support to individuals who are moving from residential care or rehab units at secure hospitals. We are specifically contracted to provide support to individuals that fall within tier 2 of the NHS mental health provision. We specialise in seeking appropriate accommodation which is usually shared with people with a similar diagnosis to offer a shared support package, however we can also support service users with 1:1 care packages that live independently in their own homes.
Services offered include:
Full needs and risk assessments completed by trained and experienced staff in liaison with the individual and anyone else they wish to be involved such as family, case manager, advocate or friend.
Provision of an individuals designed person centred support package to include assistance in activities to maintain independence
Support to service users with a range of activities including:
- Budget planning and support with finances.( we can become appointee if required)
- Meal planning , preparation and shopping
- Household tasks, including laundry and housework.
- Planning social and leisure activities including college, voluntary work etc.
- Establishing community links
- Promoting self advocacy or supporting advocacy services.
- Health promotion and access to GP/dentist.
- Medication (assistance/support)
- Develop and maintain family and personal relationships.
- Access to professionals as identified in individual support plans such s psychiatrists, occupational therapists, community psychiatric nurses and primary care trusts
Kelly Prosser – Registered Domiciliary manager. Kelly has over 12 years’ experience working with clients who have a learning and physical disability, mental health, challenging behaviour and drug and alcohol misuse. Kelly has been with Regard for 12 years starting as a support worker and working her way up to senior and then onto the service manager position. During the time that Kelly has been with Regard she has attained both her NVQ’s level 3 and 4 RMA in health and social care; Kelly also completes all mandatory training on an annual basis and completes all service specific training in order to ensure that she has the knowledge and skill to support the clients within her services. The service has a small dedicated staff team and is led by a senior support worker who has worked for Regard for a little over 18 months and during this time has worked in several of the services and worked her way from support worker up to the senior support worker role through her hard work and ability to take on direction. The senior has been nominated to complete her level 3 QCF and also completes the service specific training in order to ensure that she has the knowledge and skill to support the client group within the service. The staff team she leads are fully trained in mandatory and service specific training with over 90% of the team having completed a NVQ level 2 or above.