The service is a four bed mid-terrace property in Cardiff. Service users have their own rooms on either the first or second floor and the shared use of the communal lounge, kitchen/diner and utility area on the ground floor. In addition, there is a self-contained garden. The service is situated close to all the local amenities, grocery shops banks etc and benefits from fantastic public transport links. Everything is on the doorstep, local colleges, libraries, leisure centres and medical facilities.
We support individuals with Learning Disabilities, Mental Health Needs and/or Substance Misuse issues.
We enable people to achieve their full potential and maximum independence in a safe nurturing environment by:
• Utilising active support and recovery model methods of support to achieve measurable outcomes.,
• Working alongside each service user and involving the MDT and family if appropriate, to produce bespoke Support Plans accurately reflecting the way in which they want to be supported.
• Ensuring staff are well trained and experienced in supporting individuals with personal care and medication administration.
• Providing 24 hour support including a sleep-in provision, so that there is always some there to talk to.
• Focusing dedicated support hours on increasing skills within daily living tasks such as budgeting, shopping, cooking, planning a social life, accessing further education, medical health professionals and leisure activities.
Kelly has been with Regard for 12 years starting as a support worker and working her way up to senior and then onto the service manager position. During this time she has attained both her NVQ’s level 3 and 4 RMA in health and social care; Kelly also completes all mandatory training on an annual basis and completes all service specific training in order to ensure that she has the knowledge and skill to support the clients within her services. Kelly is working towards a higher apprenticeship qualification in Leadership & Management. The service has a small dedicated staff team and is led by a senior support worker who has achieved NVQ level 2, QCF level 3, Level 5 Diploma in Health & Social Care (Adults) Wales and NI. The senior support worker also won ‘Gold’ in the 2015 Wales Care Awards