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Regard/ACH conference award - Best Customer Service - Jenna Betts, Highdowns/Connexions


Best Customer Service - Jenna Betts, Highdowns/Connexions

Reason for nomination:
A fantastic example of our Residential and Supported Living services working together to provide support to a lady with extremely complex needs whilst her accommodation is being repaired. Jenna and her team worked with the Connexions team to provide Caroline with temporary accommodation in Camborne, along with consistent support to minimise her distress and anxiety.


Harwich House team

Berkeley House team

Cerrig Camu team

Gwenda Potter, Beudygwyn

Michelle Richardson, Cerrig Cornel

Ann Peebles, Uplands

Kerry Libby, Locality Manager

Maureen Johnstone, Adrian Lodge

Tony Mulhearn, Arrowe Hall



Specialism: Learning Disabilities, Mental Health issues and other concurrent complex needs. Individuals with Asperger’s and/or other Autistic spectrum conditions.



The service is able to support individuals from the age of 17 as part of a transitional model of support we promote at Regard.

Harwich House


Specialism: Harwich House supports adults with a learning disability, including those with visual impairment, autism and complex epilepsy.

Details of the

Berkeley House


Specialism: Learning Disabilities.

Vacancies: There are currently no vacancies at Berkeley House.

Type of Service: The long-standing staff team

Cerrig Camu Residential Service


The service is able to support individuals from the age of 17 as part of a transitional model of support we promote

Beudygwyn Farm


Specialism: We are a male only service that provides support for individuals who have moderate learning disabilities, mental health needs, complex and challenging

Uplands House


Specialism: Uplands House is a registered residential care home for 4 service users with learning disabilities or mental health needs plus additional complex needs.

Adrian Lodge


Specialism: Adults with enduring mental health problems.

Details of vacancy: One first floor room with a shared bathroom available

Arrowe Hall


Specialism: Arrowe Hall is a beautiful stately home set in its own grounds within a large municipal park and golf course. The tenants