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The Regard Awards – Celebrating Excellent Support

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Congratulations to the following team and individuals who have won our inaugural, quarterly internal awards.

Outstanding Team

Winners: Rochester House, Kent & East Sussex

The Rochester House team were nominated by Mike Hand for the following reasons:

‘Rochester House has gone through many changes over recent years, including changes to management that has impacted greatly on the team and the support they gave the service users. Last year, CQC carried out an unannounced inspection of Rochester House and deemed the service to be rated ‘Requires Improvement’ in all 5 areas. However, with the hard work, dedication and consistent approach of the staff team they were awarded a rating of ‘Good’ in all 5 areas at the latest unannounced CQC inspection in February 2016. The service and staff have also recently received some very positive feedback and compliments from external people including a care manager, family of a service user and an external DoLS best interest assessor.’


Alderton, East & Dorset

Oaklands, East & Dorset

Ashford Lodge, Kent & East Sussex

Beech Trees, London, Surrey, Hampshire & West Sussex

Sharon Chrystal/Julie Thomas, London, Surrey, Hampshire & West Sussex

Llwyngwian Fawr, Wales, NW & SW

Continuous Improvement

Winner: Emma Jarrett, Manager, Homeleigh, Wales, NW & SW

Emma was nominated by Diane Carole for the following reasons:

‘After supporting the previous Service Manager through extended leave Emma then quickly stepped up to Acting Manager and continuing her Deputy Manager role when the post former became vacant. Since her formal appointment to Service Manager, Emma (with the support of Evette, her LM) has achieved green status at Crescent Road following an audit in March, brought recruitment up to capacity, supported staff and residents through a major reconfiguration of the service and improved internal processes and procedures. Through all these changes and challenges Emma has stayed positive and most importantly kept good relationships with Local Authorities and residents. Prior to the completion of the first two flats Homeleigh was also full, which is another great achievement for such a large and complex service.


Claire King, Senior Support Worker, Sudbury

Kelly Liddiard, Senior Support Worker, Mill House

Andy Jupp, Manager, Kingsdown

Louise Ridger, HR Officer, Kingston

Jenny Telford, Auditor, Kingston

Polly Riley, Head of Payroll, Kingston

James Gwabya, Manager, Rosebank

Gowri Craig, Senior Support Worker, Kneller Road

Dom Care South Wales Team

Natalie Burridge, Manager, DC Cheshire

Stuart Thompson, Support Worker, Arrowe Hall

Living Our Values

Winner: Viv Collin, Manager, Willoughby Services

Viv was nominated by Katrina Greff for the following reasons:

‘The Lincolnshire services have opened as adult services in the past year and grown at a greater speed than anyone imagined. One person really stands out - Viv Collin who was acting manager for Roman House now supported living manager for Lincolnshire. Viv has remained professional and dignified throughout the closure of children services, when confronted with the adversity of the situation. Viv now manages two supported living services for people with challenging needs and has transferred her skills from children to adults with ease.

Viv works extremely hard, and it is not often she goes home on time or is not working from home to improve the services. Viv is approachable and nothing is too much trouble, she will always goes out her way to help others out.


Ian Schofield, Maintenance Supervisor, Kingston

Julia Jones, Support Worker, Arden House

Jacqui Gooden, Regional Coordinator, Kent and East Sussex

Steve Butler, Maintenance, Kingston

Charlotte Hunter, Credit Controller, Kingston

Ruth Daly, Manager, Thames House

Josie Goodwin, Senior Support Worker, Beudygwyn

Rochester House


Specialism Learning: Disability, autism and complex health and physical needs.

Type of Service: The environment has full accessibility to people using



Homeleigh is a substantial Victorian property providing registered residential care.

Specialism: Enduring Mental Health, Learning Disabilities and/or Autism.

Littlebury Lodge


Specialism: Supported living service for people with learning disabilities or mental health needs with a focus on developing further independent skills. We can

Willoughby Lodge


Specialism: Supported living service for people with learning disabilities or mental health needs with a focus on developing further independent skills. We can

Pear Tree Lodge


Specialism: Supported living service for people with learning disabilities or mental health needs with a focus on developing further independent skills. We can