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Carla---Presentation Donna-West-course

Two of our service managers in the Plymouth area are celebrating the successful completion of their leadership programme for registered managers.

Carla Dearing and Donna West both manage, support and care for people with learning disabilities and mental health needs in two of our residential services in Plymouth; Carla is the service manager at our Restormel Terrace service and Donna managers our Victoria and Grenville service.

The leadership programme is a course run by Plymouth City Council for registered managers were both Carla and Donna were required to attend fortnightly workshops covering the leadership and management framework. Topics included; organisational change, managing conflict, service user engagement, safer recruitment, quality assurance and networking. There were also several clinical days which included continence, falls and pressure care.

Donna said: ‘The course enabled me to meet others in similar roles facing same issues with regard to exceeding standards. We were able to look at our practices and share our best practices with other managers.’

Carla also attended a presentation at Plymouth City Council’s Dignity in Care Forum, which is a commissioner-led provider forum for local registered managers in the City. Carla shared with the forum what she has gained as a result of attending the programme and how it has supported her to develop as a manager.

Sarah Ghent, who is our locality manager in Devon, said: ‘We are all very proud of Carla and Donna for what they have achieved and hope the programme will help support them further in their future roles as service managers.’

Victoria and Grenville


Specialism: This service is specifically dedicated to providing support to adults who are vulnerable and have a learning disability, Mental Health Issues, Challenging Behaviour and

Restormel House


Specialism: Learning Disabilities, Mental Health issues and other concurrent complex needs. Individuals with Asperger’s and/or other Autistic spectrum conditions and Individuals with ADD