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The people who live at our Whitehatch residential service in Horley decided to group together to take responsibility and make a change in their local community.

For the people supported by Whitehatch, paths, parking and traffic in the local area were becoming issues. The service held a meeting and these were areas that everyone had similar concerns about, so they decided to put together a campaign to hopefully achieve some action.

The campaign involved writing a letter to the local council which included photographs of the issue so that this could be raised with the local MP Sam Gyimah.

The team supported the residents to put together the letter, the introduction of the letter explained their situation and why it was important to them that changes were made to allow them to be able to go out in the community safely in their wheelchairs.

They detailed conditions of the paths and issues they have with the speed of oncoming traffic and where some cars chose to park in the local area. Giving specific examples, including photographs to allow the council to act upon this accordingly.

The letter read, “although we are always supported by staff it is still unsafe and a number of us have had our wheelchairs broken!”

Service Manager Jane said “We have had a response and things are happening! Not as quickly as we would like but they did respond which is good!”

Jane is hoping to invite the council to Whitehatch to discuss these issues with residents in person, so that they can see the issues they deal with on a day to day basis.

The letter is signed by all ten of the people currently living at Whitehatch and the team are working together to ensure action is taken to make sure they feel safe and secure in their home.



Specialism: Adults with learning disability, some of whom may have additional complex needs including: epilepsy; mental health needs; autism and/or mobility issues (wheelchair users).